Show notes…
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Today’s Sponsor
Favorite Success Quote or Mantra.
“Fail forward magnificently.”
The Conversation
- How she fell in love with the restaurant industry for the energy and excitement. It allows her to live her mission to positively impact a person, a business, or a community, daily.
- How opportunities will appear for you if you work hard enough.
- How to be a BOLD Leader.
- Why restaurant greatness starts with inner greatness.
Other Resources Mentioned
277: Gaining Mindfulness and Clarity Through Meditation with Erik Oberholtzer
279: Success Through Impacting and Influencing with Jim Knight
Knowledge bombs
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Which “it factor” habit, trait, or characteristic you believe most contributes to your success?
- Being Direct
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What is one piece of advice you have for leading others?
- Be empathetic.
- Be very intentional on what you’re focused on; where the leader focuses the team focus.
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What’s one question you ask or thing you look for during an interview?
- Find out what is important to who you’re interviewing
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What’s a current challenge? How are you dealing with it?
- The regulatory environment.
- Get involved with your community and what happening in our industry.
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What’s one thing (besides food) your restaurant does well and separates you from other restaurants?
- They take care of their people. Employees, customers, and communities.
- Make the most of the millennial workforce.
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What’s one book we must read to become a better person or restaurant owner?
The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change
Culture That Rocks: How to Revolutionize Your Company’s Culture
GET THIS BOOK FOR FREE AT AUDIBLE.COM
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What’s one piece of technology you’ve adopted in your restaurant and how has it influence operations?
- WhenIWork– Employee Scheduling software. The easiest way to schedule and communicate with your hourly employees.Save tons of time and reduce absenteeism. It’s free for 30 days.
- The Restaurant Expert– Inventory management and much more.
- UberEats-Delivers the best food right when you want it. Their curated menu features dishes from the local spots you love, and the one’s you’ve always wanted to try!
- Stealz- Improve customer loyalty by turning customers into brand ambassadors using the world’s best and most affordable customer loyalty program.
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With all the knowledge you have now if you could go back in time and give your past self one piece of business advice, What would it be and why?
- Ask for help more frequently. No one can do it on their own.
Contact Info
Thanks for Listening!
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Huge thanks to Kathleen Wood for joining me for another awesome episode. Until next time!
The post 290: Becoming a BOLD leader with Kathleen Wood appeared first on Restaurant Unstoppable.