Success Mantra
“Every day I have a purpose. It doesn’t necessary need to be completing something; it’s moving a ball. In my life, I have 8 or 10 balls on my desk at any given time. I have to move every ball every day. I can’t move 20 balls a day, I’ve got to pick what my priorities are. If I don’t move those 6, 8, or 10 priority balls every day, I don’t get to where I need to be. I wake up every day either excited about two things: 1) the ball that’s going to be the hardest to move. 2) the ball that is closest to the finish line. “
-Jon Taffer
Today’s Sponsor
Hospitality courses from the world’s best. Find short courses. Skill up. Become an expert. You’re the average of those you surround yourself with, here is your chance to surround yourself with the best in our industry.
Over 45,000 independent operators since 1998 have joined RestaurantOwner.com to improve their business skills, leadership capabilities and implement effective systems in their restaurant.
The Episode
We broke from the norm in this episode, because we only had 30 minutes, but it was a GREAT 30 mins! Jon shares with us 3 pieces of wisdom that will make us all better people and operators. Also, Jon shines a light on what he’s got going on with Taffer Virtual Training.
Those three pieces of wisdom:
- You need to be the smartest person in the room
- If you work twice as hard than everyone else you’ll learn twice as much.
- Success is not a coincidence, it is a consequence.
- It comes from people
- Knowledge is only something in your head, You have to execute knowledge through people.
- You have to gain trust, inspire, and empower people
- Humor
- The pressure is intense. You need to combat the intensity with being able to have a good time and laugh.
- If you have good humor you can be a tough boss. If you don’t have good humor and you’re a tough boss, you’ll only have a turnover.
Resources mentioned
My Bar HQ App-Jon Taffer’s BarHQ Pro provides bar owners and managers with an industry-changing mobile app to help bar/restaurant owners and managers maximize profits and streamline processes. This free application is packed with intuitive business management tools that will propel your business to the next level–all in one easy-to-access place.
Harbortouch– Harbortouch offers an unprecedented promotion delivering a full featured, touch screen POS system at no cost. Upgrade to a state-of-the-art POS system.
Taffer Virtual Training– Jon will teach you and your staff how to get new customers, upsell, increase customer spend, increase length of stay and how to drive more revenue.
Books
Raise the Bar: An Action-Based Method for Maximum Customer Reactions
What to Do When it’s Your Turn (and it’s Always Your Turn)
Contact
Thanks for Listening!
Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Jon Taffer for joining me for another awesome episode. Until next time!
The post 310: Why you need smarts, people, and humor with Jon Taffer appeared first on Restaurant Unstoppable.