Jim Palmer is a marketing and business building expert and in demand coach. He is the founder of the Dream Business Academy and Dream Business Coaching and Mastermind Program. Jim is the host of Dream Business Coach TV, the hit weekly Web TV show watched by thousands of entrepreneurs and small business owners and he is also the host Stick Like Glue Radio, a weekly podcast based on Jim’s unique brand of Smart Marketing and Business Building Strategies.
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Show Notes…
Success Quote or Mantra
Gross is for vanity, but net is for sanity.
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In this episode we discuss:
- The Steps Jim took to “break the chains” from his business.
- The power of gaining control to your mind.
- The difference between a small business owner and a restaurateur/entrepreneur.
- The significance of knowing your own strength working around your weakness.
- How to get long-term clients or guest.
- The impact of simple things and tiny details when creating a impactful experiences.
- How to convert angry customers into raving fans.
- Why we need to be aware of the “ripple effect”.
- How to choose what social platforms to be on.
- Why impact is more important than reach in regard to social media.
- The significance of having multiple channels of revenue.
- Why you will earn infinitely more money for who you are than what you do.
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Huge thanks to Jim Palmer for joining me for another awesome episode. Until next time!
The post 239: How to Convert Angry Customers into Raving Fans with Jim Palmer appeared first on Restaurant Unstoppable.